With many people in business today, it is only equivalent to saying that it is QuickBooks accounting software that leads in popularity among small business software tools. As many good things come in problems arise to affect the good things. One of the most disturbing errors is QuickBooks Error 3371: “Could not initialize license properties.” This particular error is particularly annoying as it tends to disrupt accounting duties when they are most needed. In this blog, we will be discussing the QuickBooks Error 3371 causes and ensuring you have step-by-step guidelines for its repair.
Read: How to Fix QuickBooks Banking Error 9999?
What is QuickBooks Error 3371?
Whenever QuickBooks is unable to fetch the license data, the user might experience QuickBooks Error 3371. This error comes down to the following different kinds of manifestation:
- Error 3371: QuickBooks could not load the liability license data.
- Error 3371, status code -11118.
This error usually arises due to damage or unavailability of the entitlement file that contains the relevant information on the QuickBooks License.
Causes of QuickBooks Error 3371:
It like many other errors has its reasons as to you might be obtaining Error 3371. Specifically:
- Corrupted or Missing License File: This file named EntitlementDataStore.ecml’ stores QuickBooks license information and if this file is damaged, there is no way QuickBooks will check your license validity.
- Windows OS Issues: In case the Windows components that are being utilized by QuickBooks such as MSXML or .NET Framework are damaged or outdated this may lead to this error.
- Antivirus or Security Software: Security software may at times create issues with QuickBooks in such a way that it disables the licensing files required to run the application.
- Damaged QuickBooks Installation: Error 3371 also can be experienced once the installation of QuickBooks is not complete or its corrupted.
Symptoms of QuickBooks Error 3371
In getting into the solutions, it’s important to highlight the symptoms that make one know that you are faced with this error:
- The application QuickBooks is opened but there is a pop-up message that states “Could not initialize license properties”.
- When you try to open a company file in QuickBooks, it gets stuck on the loading screen.
- You want to click the error message and continue, but no click will be made from you.
Step to Fix QuickBooks Error 3371:
To fix the Error code 3371, here are the step-by-step procedures:
Step- 1 Update Windows to the Latest Version:
People frequently cause Error 3371 as a result of outdated versions of Windows applications configured on their system. In order to ensure that everything works fine, do the following:
- Press Windows + R , opening the run application’s dialog box for typing in the nested control panel update.
- Click on the Start menu locate the Control Panel, highlight System and Maintenance, and click on Windows Update.
- When the computer comes back on, you can open QuickBooks after the updates.
Step-2 Delete the Entitlement File:
By removing the damaged entitlement file, it compels QuickBooks to make a new one or at the very least attempts to do so, which in most cases helps to…
- To open the Run dialog box press Windows + R.
- Type the following and press enter: C:\ProgramData\Intuit\Entitlement Client\v8
- Find and delete the file called EntitlementDataStore.ecml.
- Shut the folder and restart QuickBooks.
- Take the necessary steps to re-activate QuickBooks by supplying your license information.
Step-3 Use QuickBooks Tool Hub:
You can repair errors that are very frequent in QuickBooks by making use of a useful tool called QuickBooks Tool Hub which is provided for free by Intuit:
- Now the latest edition of QuickBooks Tool Hub can be downloaded from the Intuit website.
- Double-click the downloaded file and follow the wizard step by step.
- After a successful installation of the program, launch the Quickbooks Tool Hub and click on Installation Issues.
- Select 3371 Error Fix, and this will let the tool fix the error.
- After the completion of the fix, close and reboot QuickBooks and check for the problem again.
Step-4 Reinstall QuickBooks with Clean Install:
Otherwise, if the above methods do not resolve the problem, reinstalling QuickBooks clean installation may fix this issue:
- Open QuickBooks Tool Hub and then Installation Issues.
- Then Click on Clean Install Tool and fully follow the procedure.
- Uninstall QuickBooks from Control Panel > Programs and Features.
- Use the tool for clean installation, to erase the remnants.
- Download the QuickBooks application from the Intuit website and input the license information again.
Step 5- Verify Compatibility with Your System:
Double-check to know whether your system can run the application of QuickBooks being installed on it. Sometimes, QuickBooks may encounter error 3371 because the version of Windows used is not compatible with other applications like QuickBooks.
- On the other hand, check the version of your Quickbooks and make sure your Windows operating system is on the latest version that works well with your Quickbooks.
Step: 6- Disable Antivirus and Security Software Temporarily:
There is a possibility that your antivirus or security software is blocking QuickBooks from retrieving the necessary files. If that is the case, temporarily disable the antivirus software:
- Activate your antivirus or security software.
- Suspend the antivirus (Go through the manual that comes with your antivirus).
- Go to QuickBooks and open it.
- If the problem is still there, the internal protection should be turned off next time.
Conclusion:
You can run into the QuickBooks Error 3371 which can act as a barrier to your endeavors. However, if you stick to the steps given above, it will be possible to rectify the problem. Be it because of a strange Entitlement file, old resents of Windows components, or incorrect installation of QuickBooks; you name it, these are the reasons, which have many remedies to fix and bring you back to balance.
In case the error still exists even after doing the above-mentioned things, it is advisable to get in touch with your QuickBooks support team. Other regular practices such as updating your Windows system and backing up your QuickBooks files can also assist in avoiding future troubles.
Thank you for taking the time to read this article on QuickBooks error 3371 and we hope our guide was successful in assisting you with the error. Also, do not hesitate to put a comment below when you still have more issues or if you would just like to recount your experience in overcoming this error!
