How to Fix Bank Error 108 in QuickBooks Online and QuickBooks Self-Employed

It can be quite frustrating when you get Bank Error 108 in QuickBooks Online or QuickBooks Self-Employed, and it hampers your time spent syncing the bank transactions or staying up to date and accurate on your financial data. This is generally caused by a message or alert on your bank or credit card’s site, disrupting the connection with QuickBooks. Thankfully, there is a method to your madness, and your banking will be back to normal shortly. Could not complete request. Problem: Working Quick Fix. Frustrated that this is happening? In this detailed guide, we will discuss what Error 108 and Error 201 are, walk through the various fixes step by step, and share some tips to avoid getting both these and other errors in the future.

Read: How to Fix QuickBooks Error Code 80070057

What is QuickBooks Error 108?

Bank Error 108 means that QuickBooks Online or QuickBooks Self-Employed had trouble connecting to your bank or financial institution’s servers. The error notice is typically linked to a notification on the banking website – maybe new terms of service, notice of maintenance, or a promotional offer – that needs your acknowledgement or action. If this notification if left unattended, Web Connect access for QuickBooks will be disabled and the download of bank transactions will be affected.

Common Causes of Error 108:

There are several different reasons behind the possible causes of Bank Error 108, including:

• Notes: Messages from your bank’s website, including updated terms of service or scheduled maintenance, that require your action or attention.
• Wrong Login Details: If you use outdated or incorrect bank login details on your QuickBooks.
• Browser problems: Pop-up blockers or temporary Internet files prevent QuickBooks from receiving bank messages.
• Firewall or Antivirus programs: Something from your trusted security program is not letting QuickBooks reach the bank servers.
• The bank’s server is down Technical fault or maintenance on the bank’s server, and you are unable to connect through Internet Banking.
• Several QuickBooks Versions: Issues resulting from having multiple editions of QuickBooks installed on the same machine.

Identifying these causes is the first step to be taken in order to find the exact solution to the error.

Symptoms of Bank Error 108:

Knowing the symptoms of Error 108 will help in resolving this issue quickly. Common symptoms include:

• An error message “Error 108” pops up at the end of the QuickBooks software.
• Autodesk Scalable license Exception: Your computer’s clock is not set correctly for this program to be able to sync with the server.
• The QuickBooks program is freezing or is not responding.
• Your computer is running slowly when using QuickBooks.

If you are seeing any of these signs , it’s time to fix the error.

Solution to Resolve QuickBooks Error Code 108:

Here are the steps on how to troubleshoot and fix Bank Error 108 in QuickBooks Online and QuickBooks Self-Employed. Follow these instructions exactly, and you will be able to restore your iPhone to normal.

Step 1: Review Notifications on Your Bank’s Website:

The most common reason for Error 108 is an unconfirmed message on the IDRBT bank website or on the Credit card website. To address this:

1. Sign in to Your Bank’s Website: Log in to your bank or credit card company’s website with the same username and password from QuickBooks. If there are different login credentials, you might need to disconnect and reconnect the account in QuickBooks using the right credentials.
2. Check Notifications: Check if there are any messages, updates, or notifications. These could include:

• You’ve got new terms of service for us to accept.
• Site updates and changes.
• Offers or security prompts.

1. Steps you can take: – Follow the guidance provided in the notifications you receive. This could be agreeing to terms, dismissing alerts, or confirming it is you.
2. Turn Off the Pop-Up Blockers: You may need to disable pop-up blockers if you’re not currently seeing your notifications. Temporarily disable it:

• In Google Chrome: Settings > Privacy and Security > Site Settings > Pop-ups and Redirects, and allow pop-ups for your bank’s website.
• Or, press Control when you open the bank’s website to override a pop-up blocker.

1. Process with Your Bank: If you don’t see any notices, talk to your bank’s customer service. Some notices (such as those for Bank of America customers) may also appear only after you have enrolled in Account Management.

Step 2: Update Your Bank Connection in QuickBooks:

After clearing the notifications, update the connection between QuickBooks and the bank.

1- For QuickBooks Online:

• Sign in to your QuickBooks Online account.
• Go to Bookkeeping > Transactions > Bank Transactions.
• Click on Update to update the connection.
• Check if the error persists.

2- For QuickBooks Self-Employed:

• Log in to QBSE (QuickBooks Self-Employed).
• Click the Profile icon and then click Bank Accounts.
• Click on Refresh All to refresh the connection.
• Check if the issue persists.

If that won’t help, give 2-3 hours a break and try again, since it might be that some bank update just takes longer to perform.

Step 3: Verify and Update Bank Account Information:

Bank account information that is incorrect or outdated can lead to Error 108. To ensure accuracy:

• Accessing Your Account For QuickBooks Online, navigate to Banking > select your bank account with w/transactions > click Edit.
• Please use the account number, routing number, and login credentials you would use if you were logging into your bank’s website.
• If you’ve recently updated your bank login ID or your password, then update them in QuickBooks too; if not, then you may face a login credential mismatch.

Step 4: Clear Browser Cache:

Browser-related settings or cached material can hamper QuickBooks’ functioning. You can clear your browser cache to eliminate this possibility:

• In your browser (for example, Chrome, Firefox, or Edge), visit the Settings > Privacy and Security.
• Click on Clear Browsing Data and select All Time as the time range.
• Clear cookies, cached images , and files.
• Close your browser and then attempt to sign in to QuickBooks again.

Step 5: Verify Firewall and Antivirus Settings:

If your firewall or antivirus settings are too strict, they can prevent QuickBooks from connecting with your bank’s server. To troubleshoot:

• Turn off your firewall and antivirus program for now.
• Try to refresh your bank connection in QuickBooks.
• If you are, file exceptions to the security software for QuickBooks to bypass it if successful by adding it to the list of trusted applications.
• Please log in to your computer with an administrator account so that you have permission to change these settings.

Step 6: Verify QuickBooks and System Updates:

Compatibility issues exist between the software and your operating system and your outdated QuickBooks. To update:

1. Check for QuickBooks updates:

• QuickBooks Online updates automatically, but make sure you use a supported browser (Safari, Chrome, Firefox or Edge).
• In QuickBooks Self-Employed, ensure you’re on the most recent version by checking under the Help menu.

1. Make sure your computer is up to date with the latest Windows or macOS updates.

Step 7: Check for Bank Server Issues:

If the above methods don’t work, you may be the victim of problems with your bank’s servers. Contact your bank to confirm:

• If they are having server maintenance.
• If there are any sign-in issues specific to your account that you need to address (such as security prompts or sign-in to a particular service, such as Account Management for Bank of America customers).

Step 8: Address Multiple QuickBooks Installations:

Conflicting versions of QuickBooks are on the computer. To resolve:

• Remove any previous or obsolete versions of QuickBooks through the Control Panel (Windows) or Applications (macOS) on your computer.
• Try rebooting, then update the bank connection again.

Additional Tips to Prevent Error 108:

To avoid having to deal with Bank Error 108 in the future:

Utilize Bank Notifications: Establish email or SMS updates from your bank so that you know when there are changes or maintenance.

• Keep Credentials Fresh: If you have changed your bank login, remember to change it in QB as well, otherwise, on your next login refresh, you will have to go to your bank’s website soon after you bypass the URL and date range that triggers the error!
• Reconcile Accounts Monthly: Doing this regularly makes sure that what’s in QuickBooks matches with your bank statement so you can spot and correct errors early on.
• Use Secured Browsers: Use only Intuit-approved browsers (Safari, Chrome, Firefox, or Edge) and ensure that you have the latest in your system.
• Stay Updated on Bank Website Status: Visit your bank’s website or social media for information about outages or updates.

When to Seek Professional Help:

If you’ve done everything above and you still can’t fix Error 108, you could be ready for some professional help. Should you be experiencing a similar problem? For support, call QuickBooks toll-free support number (+1-855-875-1223) or get in touch with a certified QuickBooks ProAdvisor. And, if you think you are dealing with some complex technical issues, e.g., server-side issues or complicated firewall settings, an expert could offer personalized solutions.

Conclusion:

Bank Error 108 in QuickBooks Online and QuickBooks Self-Employed is one of the most common yet resolvable issues, which is created due to communication issues between QuickBooks and your bank’s website. Looking at alerts, updating bank connections, verifying credentials, or addressing browser or system settings can help fix the error quickly. Bottom line, regular upkeep like cleaning your browser cache, keeping software updated, and watching your bank notifications can help to avoid this in the future. With the methods detailed in this guide, you will be prepared to deal with Error 108 and maintain the accuracy of your financial records. If you continue to have issues, then you know what to do (contact QuickBooks support or a professional).